Skip to Commercial Concierge plan details
Commercial Support

Commercial Concierge

Full-service technology coverage for workplaces that need their systems ready, supported, and proactively monitored.

Explore Concierge Coverage View Service Terms
Support built for continuity

Your spaces should work.
Even when no one is watching.

Commercial Concierge brings the most complete coverage from the Concierge plan into one clear service relationship. It combines 24/7 remote support, proactive system monitoring, included annual on-site care, and a defined service path for the technology your team relies on.

Commercial Concierge

The complete coverage
your commercial system deserves.

Proactive monitoring, always-available remote support, and included on-site care—organized in one plan.

Most Complete
Concierge
Full-service coverage with proactive monitoring and free on-site visits.
$199
per month
Purchase Now
Remote & proactive coverage
24/7 Remote Support ✓
Remote Support Contacts / Year Unlimited
Self-Serve App (OvrC Connect) ✓
Remote Firmware Updates ✓
Proactive System Monitoring ✓
Service Loaners ✓
On-site & plan value
Annual On-Site Check-up & Firmware ✓
Labor Warranty 1 Year
Referral Credit $250
Remote Programming 10 hrs / yr, then $200 / hr
Standard On-Site (5–10 business days) First 30 min free, then $200 / hr
Urgent On-Site (business days) $275 / hr
At a glance

Commercial Concierge
service terms.

The most important coverage details and service economics, shown in the same comparison style as the supplied plan design.

Feature Concierge
Monthly Fee $199
Remote support & system care
Remote Support 24/7 ✓
Included Remote Support Contacts / Year Unlimited
Self-Serve App (OvrC Connect) to reboot devices ✓
Remote Firmware Updates ✓
Proactive System Monitoring ✓
Service Loaners (upon availability) ✓
Annual On-Site System Check-up & Firmware Updates ✓
Plan protection & service rates
Labor Warranty 1 Year
Customer Referral Credit (on product purchases) $250
Remote programming services (not on-site) 10 hrs / year, then $200 / hr
Standard On-Site Service Call First 30 min free, then $200 / hr
Urgent On-Site Service Call (business days) $275 / hr
Service loaners are subject to availability. Commercial enrollment and scope are confirmed with your advisor.

Support that stays ahead of the interruption.

Commercial Concierge is structured around proactive monitoring and direct support, giving your team a clear service relationship before an issue needs attention.

Put Concierge coverage behind your commercial systems.

Connect these calls to action to your preferred Duda contact form, estimate request, or enrollment flow.

Review Concierge Plan Back to Top

Commercial Concierge · $199 per month

Home Theater Advisors NYC · Commercial Concierge