Choose a Plan

Choose A Plan

Feature	Concierge	Preferred	Essential	No plan
Monthly Fee	$149.99	$99.99	$59.99	$0.00
Remote Support 24/7	Included	Included	4/Yr, then $99/each	X
Included Remote Support Contacts/Year	Unlimited	Unlimited	X	X
Self-Serve App (OvrC Home) to reboot devices	Included	Included	X	X
Remote Firmware Updates	Included	Included	$200	X
Proactive System Monitoring	Included	Included	X	X
Service Loaners	Included	X	X	X
Remote System Access (Control4 4Sight License)	Included	$120/yr	$120/yr	$120/yr
Annual On-Site System Check-up and Firmware Updates	Included	$250	$350	$500
Labor Warranty	1 Year	6 Months	120 days	90 days
Customer Referral Credit (Applicable On Product Purchases Only)	$250	$200	$150	$0
Remote (not on site) programming services	10hrs/year then $200/hr	$200/hr	$200/hr	X
On-Site Service Call cost (3-5 Business Days)	First 30 Min Free, then $275/hr	$275/hr	$275/hr	$275/hr
Urgent On-Site Service Call (1-2 Business Days)	$275/hr	$325/hour	$450/hour	X

* May require additional hardware

Features	Concierge	Preferred	Essential	No Plan
Monthly Fee	$149.99	$99.99	$59.99	$0.00
Remote Support 24/7	✅	✅	✅	❌
Included Remote Support Contacts/Year	Unlimited	Unlimited	4/Year, then $99 each	❌
Self-Serve App (OvrC Connect) to reboot devices *	✅	✅	❌	❌
Remote Firmware Updates	✅	✅	$200	❌
Proactive System Monitoring *	✅	✅	❌	❌
Service Loaners (upon availability)	✅	❌	❌	❌
Remote System Access (Control4 4Sight License)	✅	$120/yr	$120/yr	$120/yr
Annual On-Site System Check-up and Firmware Updates	✅	$250	$350	$500
Labor Warranty	1 Year	6 Months	120 days	90 days
Customer Referral Credit (Applicable On Product Purchases Only)	$250	$200	$150	$0
Remote (not on site) programming services	10hrs/year then $200/hr	$200/hr	$200/hr	❌
Standard On-Site Service Call (5-10 Business Days)	First 30 Min Free, then $275/hr	$275/hr	$275/hr	$400/hr
Urgent On-Site Service Call (1-2 Business Days)	$275/hr	$325/hour	$450/hr	❌
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