Choose A Plan
Sign up for the plan that fits your needs perfectly.
| Feature | Concierge | Preferred | Essential | No plan |
|---|---|---|---|---|
| Monthly Fee | $149.99 | $99.99 | $59.99 | $0.00 |
| Remote Support 24/7 | Included | Included | 4/Yr, then $99/each | X |
| Included Remote Support Contacts/Year | Unlimited | Unlimited | X | X |
| Self-Serve App (OvrC Home) to reboot devices | Included | Included | X | X |
| Remote Firmware Updates | Included | Included | $200 | X |
| Proactive System Monitoring | Included | Included | X | X |
| Service Loaners | Included | X | X | X |
| Remote System Access (Control4 4Sight License) | Included | $120/yr | $120/yr | $120/yr |
| Annual On-Site System Check-up and Firmware Updates | Included | $250 | $350 | $500 |
| Labor Warranty | 1 Year | 6 Months | 120 days | 90 days |
| Customer Referral Credit (Applicable On Product Purchases Only) | $250 | $200 | $150 | $0 |
| Remote (not on site) programming services | 10hrs/year then $200/hr | $200/hr | $200/hr | X |
| On-Site Service Call cost (3-5 Business Days) | First 30 Min Free, then $275/hr | $275/hr | $275/hr | $275/hr |
| Urgent On-Site Service Call (1-2 Business Days) | $275/hr | $325/hour | $450/hour | X |
* May require additional hardware
Choose A Plan
Sign up for the plan that fits your needs perfectly
(Scroll right or rotate phone on mobile to see all plans)
| Features | Concierge | Preferred | Essential | No Plan |
|---|---|---|---|---|
| Monthly Fee | $149.99 | $99.99 | $59.99 | $0.00 |
| Remote Support 24/7 | ✅ | ✅ | ✅ | ❌ |
| Included Remote Support Contacts/Year | Unlimited | Unlimited | 4/Year, then $99 each | $250 |
| Self-Serve App (OvrC Connect) to reboot devices * | ✅ | ✅ | ❌ | ❌ |
| Remote Firmware Updates | ✅ | ✅ | $200 | ❌ |
| Proactive System Monitoring * | ✅ | ✅ | ❌ | ❌ |
| Service Loaners (upon availability) | ✅ | ❌ | ❌ | ❌ |
| Annual On-Site System Check-up and Firmware Updates | ✅ | $250 | $350 | $500 |
| Labor Warranty | 1 Year | 6 Months | 120 days | 90 days |
| Customer Referral Credit (Applicable On Product Purchases Only) | $250 | $200 | $150 | $0 |
| Remote (not on site) programming services | 10hrs/year then $200/hr | $200/hr | $200/hr | ❌ |
| Standard On-Site Service Call (5-10 Business Days) | First 30 Min Free, then $200/hr | $250/hr | $275/hr | $400/hr |
| Urgent On-Site Service Call (1-2 Business Days) | $275/hr | $325/hour | $450/hr | ❌ |
| Get Started | SIGN UP | SIGN UP | SIGN UP | SIGN UP |
* May require additional hardware
No Commitment
If for whatever reason our Support Plan is not everything you thought it would be, simply cancel your subscription and you will not be billed again!
